Step 2: Email the completed documents listed in the Small Group Submission Checklist encrypted to shpsales@sutterhealth.org. The email subject should include the group name and requested effective date. Upon receipt, you will receive an email confirmation.
Step 3: Sutter Health Plus will review for completion. Incomplete cases will delay processing and potentially impact the requested effective date.
You will receive presale documents, a subsequent email with the group subscriber contract for signature, and a request for any additional information required.
Step 4: Upon approval, you will receive the following:
- Group approval letter
- Countersigned contract
- Final plan documents
- Copy of the final Employer Application
Step 5: Encourage the employer’s benefits administrator to register for the Employer Portal.
Feel free to reach out to us for information or assistance, weekdays, 8:00 am – 7:00 pm at (855) 325-5200 or shpaccountservices@sutterhealth.org.