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    Members

    Thank you for choosing Sutter Health Plus. It’s our goal to provide you with affordable, comprehensive healthcare coverage and access to high-quality, personalized care. We look forward to helping you and your family stay healthy!

    Member Portal Login

    Video Visits

    Schedule a video visit through My Health Online (MHO).

    • With a Primary Care Physician (PCP) — Video visits with a PCP are available to members ages three months and older for routine care to complex health issues. Check with your PCP on availability and hours. If your provider doesn’t participate in MHO or you’re a new patient, please contact your PCP’s office for video visit options.
    • With a Sutter Provider — All members ages 18 months and older have access to video visits for minor health issues from 8:00 am to 8:00 pm daily with a provider at Sutter.
    Schedule a Video Visit

    Member Portal

    Access the secure, mobile-friendly member portal and view your eligibility, benefits, copays, claims, ID cards and more. Log in or register today.

    • Member Portal FAQs

    Accessing Care

    Find a Provider

    Search your network of doctors, hospitals and other healthcare providers by location, specialty and more!

     

    Walk-In Care

    Convenient walk-in care clinics for your non-urgent health needs.

    Urgent Care

    Find the nearest urgent care location.

    Plan Partners

    Sutter Health Plus partners with the following licensed specialty health plans for certain healthcare benefits:

    Acupuncture / Chiropractic

    ACN Group of California

    Behavioral

    U.S. Behavioral Health Plan, California

    Dental

    Delta Dental

    Pharmacy

    Express Scripts

    Vision

    VSP

    Nurse Advice Line

    Members can call registered nurses 24-hours a day, seven days a week for immediate information about medical problems and to help you determine the right level of care for your health needs. Call the Nurse Advice Line at (855) 836-3500.

    Member Resources

    Health and Wellness

    Sutter Health Plus offers a variety of programs designed to help you maintain a healthy lifestyle.

    Member Videos

    Want to learn more about managing your benefits? Watch our series on member benefits.

    Pharmacy

    View and access pharmacy benefits for Sutter Health Plus members.

    Preventive Care

    Learn about early detection and how to protect against disease.

    Care While Traveling

    A few things to know about your healthcare benefits before, during and after your trip.

    OpenMember Forms and Resources

    Member Forms and Resources

    Member Forms

    • Sutter Health Plus Grievance Form*
    • Authorization for Use and Disclosure of Protected Health Information
    • Continuity of Care Request Form and Guidelines*
    • Coordination of Benefits Form
    • Disabled Dependent Certification
    • Individual and Family Plans Termination Form
    • Member Claim Form
    • Opt-Out of Covered CA Sharing
    • Pharmacy Mail Order Form
    • DMHC Grievance Form for Cancellations, Rescissions and Nonrenewals*
    • *View Additional Information About Forms

    Member Resources

    • Choosing a Primary Care Physician
    • Glossary of Terms
    • Member Rights and Responsibilities
    • Premium Payment Options
    • Right to Submit a Grievance, Rescission or Nonrenewal of Your Plan Enrollment, Subscription or Contract*
    • Timely Access Standards
    • CMS Uniform Glossary (English)
    • CMS Uniform Glossary (Spanish)
    • *View Additional Information About Resources
    • View All Forms and Resources

    CloseMember Forms and Resources

    Member FAQs

    Member Services

    Member Services is available to answer your questions about benefits, finding a provider, billing, portal access and more, weekdays, 8:00 am – 7:00 pm at (855) 315-5800 or TTY: (855) 830-3500.

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    To complete online forms: Using Internet Explorer, install the latest version of Adobe Acrobat Reader; download PDFs and open using Adobe Acrobat.

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