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Members

Thank you for choosing Sutter Health Plus. It’s our goal to provide you with affordable, comprehensive healthcare coverage and access to high-quality, personalized care. We look forward to helping you and your family stay healthy!

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Member Portal Login

Video Visits

To support our members during this time, members will have a $0 cost-share for video visits for covered services from April 1 through December 31, 2020. Additionally, members seeking medically necessary services related to screening and testing for COVID-19 will have a $0 cost-share from February 4 until further notice, and for treatment related to COVID-19 a $0 cost-share from February 4 through September 30, 2020. For more information, visit our FAQs.

Schedule a Video Visit

Member Portal

Access the secure, mobile-friendly member portal and view your eligibility, benefits, copays, claims, ID cards and more. Log in or register today.

  • Member Portal FAQs

Accessing Care

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Find a Provider

Search your network of doctors, hospitals and other healthcare providers by location, specialty and more!

 

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Walk-In Care

Convenient walk-in care clinics for your non-urgent health needs.

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Urgent Care

Find the nearest urgent care location.

Plan Partners

Sutter Health Plus partners with the following licensed specialty health plans for certain healthcare benefits:

Acupuncture / Chiropractic

ACN Group of California

Behavioral

US Behavioral Health Plan, California

Dental

Delta Dental

Pharmacy

Express Scripts

Vision

VSP

Nurse Advice Line

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Members can call registered nurses 24-hours a day, seven days a week for immediate information about medical problems and to help you determine the right level of care for your health needs. Call the Nurse Advice Line at (855) 836-3500.

Member Resources

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Health and Wellness

Sutter Health Plus offers a variety of programs designed to help you maintain a healthy lifestyle.

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Member Videos

Want to learn more about managing your benefits? Watch our series on member benefits.

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Pharmacy

View and access pharmacy benefits for Sutter Health Plus members.

Preventive Care

Preventive Care

Learn about early detection and how to protect against disease.

Travel Care

Care While Traveling

A few things to know about your healthcare benefits before, during and after your trip.

OpenMember Forms and Resources

Member Forms and Resources

Member Forms

  • Sutter Health Plus Grievance Form*
  • Authorization for Use and Disclosure of Protected Health Information
  • Continuity of Care Request Form and Guidelines*
  • Coordination of Benefits Form
  • Disabled Dependent Certification
  • Individual and Family Plans Termination Form
  • Member Claim Form
  • Pharmacy Mail Order Form
  • DMHC Grievance Form for Cancellations, Rescissions and Nonrenewals*
  • *View Additional Information About Forms

Member Resources

  • Choosing a Primary Care Physician
  • Glossary of Terms
  • Member Rights and Responsibilities
  • Premium Payment Options
  • Right to Submit a Grievance, Rescission or Nonrenewal of Your Plan Enrollment, Subscription or Contract*
  • Timely Access Standards
  • Uniform Glossary
  • *View Additional Information About Resources
  • View All Forms and Resources

CloseMember Forms and Resources

Member FAQs

Member Services

Member Services is available to answer your questions about benefits, finding a provider, billing, portal access and more, weekdays, 8:00 am – 7:00 pm at (855) 315-5800 or TTY: (855) 830-3500.

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